Incident Response & Event Planning
Resilience Packages – combining incident response planning with event security audits.
Compliance & Continuity Audits – ensuring venues are prepared for emergencies.
Incident response planning – Procedures for emergencies, lockdowns, and crisis management.
Event risk management – Crowd control, integrity monitoring, and resilience planning for major events.
Incident Response Services
Preparedness & Planning
- Develop incident response policies and playbooks (aligned with ISO 22301 and ISO 31000).
- Define escalation paths, roles, and responsibilities.
- Establish communication protocols with emergency services, regulators, and stakeholders.
Detection & Analysis
- Monitoring systems (CCTV, intrusion detection, cyber monitoring).
- Rapid triage of incidents to assess severity and impact.
- Threat intelligence integration for early warning.
Containment & Mitigation
- Immediate actions to limit damage (lockdown procedures, isolating affected systems).
- Coordination with police, fire, or medical services.
- Deployment of trained response teams.
Recovery & Continuity
- Business continuity measures (alternate sites, backup systems).
- Restoration of operations with minimal downtime.
- Post-incident debrief and lessons learned.
Training & Exercises
- Tabletop simulations and live drills.
- Staff awareness programmes (conflict management, evacuation, safeguarding).
Event Planning Services
Risk Assessment & Security Design
- Venue risk assessments (crowd dynamics, fire safety, terrorism threats).
- Security staffing plans (stewards, guards, medical teams).
- Access control and screening procedures.
Operational Planning
- Emergency evacuation routes and assembly points.
- Coordination with local authorities (police, fire, ambulance).
- Traffic and transport management.
Technology Integration
- CCTV, drones, and command centre monitoring.
- Communication systems for staff and emergency responders.
- Incident logging and reporting tools.
Compliance & Licensing
- Alignment with Martyn’s Law, licensing objectives, and local authority requirements.
- Documentation for insurance and regulatory audits.
Post-Event Review
- Incident reporting and analysis.
- Feedback from staff, attendees, and stakeholders.
- Continuous improvement for future events.
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